SAAS Special Conditions
Welcome to the online headquarters of Anditi Pty Ltd ACN 601 858 002 (Anditi, we, us or our). Thank you for choosing us for your data analytics and spatial insights. We are excited to have you join us!
As we improve our products, build new features and upgrade our services, these Terms may change from time to time. We will ensure that you will be notified via email if these changes affect your service. You will also be able to find the most up to date Terms on our website at www.anditi.com/terms.
1. THE BASICS
(A) THE TERMS FORM PART OF A LEGALLY BINDING CONTRACT BETWEEN YOU AND US REGARDING YOUR USE OF THE PRODUCT.
THE GENERAL FORM OF THE AGREEMENT IS THAT WE GRANT YOU A LICENSE (A LIMITED, NON-EXCLUSIVE, NON-TRANSFERRABLE LICENCE FOR THE APPROVED PURPOSE) TO USE THE PRODUCT FOR A TERM, IN RETURN FOR THE FEE.
2. YOUR OBLIGATIONS
2.1 YOUR ACCOUNT
(A) TO ACCESS THE PRODUCT, YOU FIRST CREATE AN ANDITI USER ACCOUNT. YOU MAY ALSO NEED TO CREATE AN ACCOUNT FOR YOUR ORGANISATION, DEPENDING ON YOUR SUBSCRIPTION TYPE. YOU ACKNOWLEDGE AND AGREE:
(I) YOU ARE RESPONSIBLE FOR PROTECTING THE CONFIDENTIALITY OF YOUR ACCOUNT AND PASSWORDS;
(II) USE OF YOUR PASSWORD OR ACCOUNT BY ANY OTHER PERSON MAY RESULT IN THE CANCELLATION OF YOUR ACCOUNT;
(III) YOU AGREE TO IMMEDIATELY NOTIFY US OF ANY UNAUTHORISED USE OF YOUR PASSWORD OR EMAIL ADDRESS OR ANY BREACH OF SECURITY OF WHICH YOU HAVE BECOME AWARE;
(IV) YOU ARE RESPONSIBLE FOR ALL ACTIVITIES THAT OCCUR UNDER YOUR ACCOUNT, REGARDLESS OF WHETHER THE ACTIVITIES ARE UNDERTAKEN BY YOU, YOUR EMPLOYEES OR A THIRD PARTY (INCLUDING YOUR CONTRACTORS OR AGENTS); AND
(V) YOU MAY CREATE ADDITIONAL USER ACCOUNTS FOR USERS WITHIN YOUR ORGANISATION IF YOU ARE AN ADMINISTRATOR WITHIN YOUR ORGANISATION.
2.2 ACCESS AND FAIR USE
(A) YOUR ACCESS TO THE WEBSITE AND THE PRODUCT WILL BEGIN WHEN YOU PAY THE FEE AND CONTINUES FOR THE TERM. AT THE END OF THE TERM, YOUR SUBSCRIPTION WILL BE AUTOMATICALLY RENEWED AND BILLED AGAIN AT THE SAME SUBSCRIPTION LEVEL, UNLESS YOU CHOSE TO CANCEL YOUR SUBSCRIPTION BEFORE THE NEXT BILLING CYCLE.
(B) INFORMATION REGARDING BILLING DATES, FEES AND INVOICING CAN BE FOUND IN THE FEE SCHEDULE.
(C) TO ENSURE FAIR USE, IN SITUATIONS WHERE WE BELIEVE YOU ARE USING THE PRODUCT EXCESSIVELY OR INAPPROPRIATELY AND SLOWING IT DOWN FOR OTHER CUSTOMERS, WE MAY HAVE TO TAKE ACTION TO MAKE IT FAIR FOR EVERYONE.
(D) YOU MUST NOT USE THE PRODUCT OR WEBSITE FOR ANY ILLEGAL OR UNAUTHORISED USE.
(E) YOU MUST NOT USE THE PRODUCT OR THE WEBSITE IN CONNECTION WITH ANY COMMERCIAL ENDEAVOURS EXCEPT THOSE THAT ARE SPECIFICALLY ALLOWED BY THE APPROVED PURPOSE.
3. FREE TRIAL PERIOD
3.1 WE MAY OFFER CERTAIN PRODUCTS TO YOU AT NO CHARGE, INCLUDING FREE ACCOUNTS AND TRIAL USE FOR A LIMITED TIME PERIOD.
3.2 SUBJECT TO YOUR COMPLIANCE WITH THIS AGREEMENT AND THE LAW, WE MAY GRANT YOU A LIMITED, NON-EXCLUSIVE, NON-TRANSFERRABLE LICENCE TO USE THE FREE TRIAL PRODUCTS SUBJECT TO ANY ADDITIONAL TERMS THAT WE MAY SPECIFY.
3.3 THE FREE TRIAL PERIOD WILL BE CAPPED AT 14 DAYS, AFTER WHICH TIME YOU WILL BE PROMPTED TO CHOOSE A PACKAGE AND MONTHLY BUNDLE AND ENTER PAYMENT DETAILS TO CONTINUE ACCESSING THE PRODUCT.
3.4 DURING THE FREE TRIAL PERIOD YOU MAY ONLY USE THE PRODUCT FOR THE PURPOSE OF DETERMINING IF YOU WISH TO PURCHASE A LICENCE FROM US AND YOU MUST NOT AT ANY TIME USE THE PRODUCT FOR ANY COMMERCIAL OR ILLEGAL PURPOSE.
4.1 YOUR SUBSCRIPTION WILL COMMENCE ONCE YOU CREATE YOUR PAID ACCOUNT AND WILL CONTINUE AS DESCRIBED IN CLAUSE 5 BELOW.
4.2 YOUR LEVEL OF ACCESS TO THE PRODUCT WILL BE DETERMINED BY YOUR PACKAGE, WHICH YOU CAN UPGRADE AS STATED IN CLAUSE 7.1 BELOW.
5.1 FEES WILL BE CHARGED IN ACCORDANCE WITH THE FEE SCHEDULE AVAILABLE ON THE WEBSITE.
5.2 ALL PAYMENTS MADE IN THE COURSE OF YOUR USE OF THE PRODUCT ARE MADE USING STRIPE (STRIPE). YOU ACKNOWLEDGE AND AGREE THAT IN USING THE WEBSITE OR THE PRODUCT OR WHEN MAKING ANY PAYMENT IN RELATION TO YOUR USE OF THE PRODUCT, YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THE STRIPE TERMS AND CONDITIONS WHICH ARE AVAILABLE ON THEIR WEBSITE.
5.3 YOU ACKNOWLEDGE AND AGREE THAT WHERE A REQUEST FOR THE PAYMENT OF THE FEE IS RETURNED OR DENIED, FOR WHATEVER REASON, BY YOUR FINANCIAL INSTITUTION OR IS UNPAID BY YOU FOR ANY OTHER REASON, THEN YOU ARE LIABLE FOR ANY COSTS, INCLUDING BANKING FEES AND CHARGES ASSOCIATED WITH THE FEES OR THE RETURN, DENIAL OR NON-PAYMENT.
5.4 SUBJECT TO ANY RIGHTS YOU MAY HAVE UNDER THE LAW, INCLUDING THE AUSTRALIAN CONSUMER LAW, WE WILL ONLY PROVIDE YOU WITH A REFUND OF THE FEE IN THE EVENT WE ARE UNABLE TO CONTINUE TO PROVIDE THE PRODUCT TO YOU, OR IF WE MAKE A DECISION, AT OUR ABSOLUTE DISCRETION, THAT IT IS REASONABLE TO DO SO UNDER THE CIRCUMSTANCES. WHERE THIS OCCURS, THE REFUND WILL BE IN THE PROPORTIONAL AMOUNT OF THE FEE THAT REMAINS UNUSED FOR THE BILLING PERIOD.
6.1 WE WILL INVOICE YOU MONTHLY IN ADVANCE FOR YOUR SUBSCRIPTION.
6.2 THE INVOICE WILL BE ITEMISED SHOWING THE BREAKDOWN OF FEES.
6.3 THE INVOICE WILL BE ISSUED MONTHLY ON THE BILLING DATE.
6.4 YOU MUST PAY TO US THE AMOUNT STIPULATED IN THE INVOICE IN FULL WITHIN 14 DAYS OF ISSUE.
6.5 ANY DISCREPANCY IN FEES OWED BUT NOT YET INVOICED (FOR EXAMPLE, AS A RESULT OF A MISCALCULATION) MAY BE INVOICED BY US TO YOU AS A SEPARATE INVOICE AND WILL BE PAYABLE WITHIN 14 DAYS OF ISSUE.
7.1 YOU CAN UPGRADE YOUR PACKAGE AT ANY TIME DURING THE TERM, WITH A CORRESPONDING INCREASE TO YOUR FEE AS OUTLINED IN THE FEE SCHEDULE ON THE WEBSITE, EFFECTIVE FROM THE TIME OF UPGRADE.
7.2 IF YOU UPGRADE YOUR SUBSCRIPTION LEVEL, YOU CANNOT DOWNGRADE DURING THE TERM UNLESS EXPLICITLY AGREED TO IN WRITING BY US.
7.3 WE RETAIN THE RIGHT TO VARY THE FEE SCHEDULE AT ANY TIME, WITH 14 DAYS’ NOTICE PRIOR TO THE CHANGE.
In this Agreement, unless the context indicates a contrary intention:
Agreement means the agreement between you and us as defined and described in clause 1.1(b).
Anditi means Anditi Pty Ltd ACN 601 858 002, and includes we, us and our.
Approved Purpose means your internal business use of the Product in a way that does not make the Product or any Derivative Works available to any third party, except where it is used in a Fixed-layout Report or except with our prior written consent.
Australian Consumer Law means the Australian Consumer Law under the Competition and Consumer Act 2010 (Cth).
Derivative Works means any new work created by you that includes or embeds all or part of the Product.
Fee means the Licence cost for the Product as stated in the Fee Schedule on the Website.
Fee Schedule means the information relating to Fees on the Website, which may be updated or amended by us from time to time.
Fixed-layout Report means the extracted image of a Site, for use in a report, that does not contain georeferenced information.
Licence means the licence granted to you to use the Product as further described in this Agreement.
Product means any Product offered by us via the Website, as described on the Website.
Product Description means the information relating to the Product, features and inclusions on the Website which may be updated or amended by us from time to time.
Subscription means the Package that you subscribe for when you purchase the Licence for the Product, as may be varied from time to time in accordance with clause 7.
Subscription Fee means the fee for your Subscription as stated in the Fee Schedule and on the Website.
Website means all web pages and sub-sites available within the anditi.com domain www.anditi.com.
You means you, the customer, and includes your.